Terms of Service

Service Scope

VPNLogo provides international routes and subscription management, with coverage across 110+ countries and 160+ routes. The service supports Windows / macOS / iOS / Android / Linux. Route access details, clients and account status are available through the user panel.

The service provides network connectivity. It does not include memberships, content licenses or account eligibility for third-party websites. When accessing international websites, AI tools and streaming services, users must still comply with each platform’s regional, account and usage rules. Route coverage does not guarantee access to specific content.

Account and Subscription Rules

No email address is required to create an account; a username and password are sufficient. Users should safeguard their login credentials and subscription information and keep subscription links private. If unusual activity is detected, change the password and submit a support ticket through the user panel.

There is no limit on the number of devices online at the same time, for the account holder’s own devices. This does not permit sharing an account with others, distributing a subscription or reselling the service. The service must not be repackaged as a paid connectivity product for others.

Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Data resets monthly on the activation date; the price difference for a mid-cycle upgrade is prorated over the remaining days. Data packages are ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They remain valid until used and never expire. Check the billing method and data allowance before confirming an order.

Lawful Use Requirements

Users must comply with the laws and regulations of their location and any regions relevant to their use, and use the service only for lawful cross-border access and network acceleration. The service must not be used for fraud, intellectual property infringement, distributing illegal content, unauthorized system access or other unlawful purposes.

Users must not use the routes to launch attacks, send spam, disrupt other users’ connections or impair service operation through automated abuse. Users are responsible for activity on their accounts and must check the requirements of target services for their location and intended use.

Availability and Liability

Network performance depends on local access, carrier routing, exit regions and third-party platform status. Maintenance, network outages or changes to platform rules may interrupt connections, affect speeds or make some content unavailable. The service does not guarantee a fixed speed, continuous availability or uninterrupted access to any specific platform.

If a problem occurs, first consult the troubleshooting guide to check the client, subscription and route, then submit a report. VPNLogo will address the issue based on its circumstances. Liability for losses caused by third-party services, user devices or force majeure is determined under applicable law. Nothing above excludes liability that cannot legally be excluded.

Refund Terms

You may request a full refund for any reason within 7 days of your first payment. To apply, visit the user panel support tickets, state that you would like a refund and provide the relevant order information so the payment can be verified. Do not provide your login password or complete subscription link.

Payment methods are Alipay / WeChat Pay / USDT. Refund processing involves order verification and payment channels. Updates will be provided through the support ticket; no unconfirmed arrival time is guaranteed. Requests made after this period and other disputes will be handled based on the order details and applicable law, without affecting any rights users have under the law.

Account Termination and Changes to These Terms

For violations of these terms, including unlawful use, reselling or sharing subscriptions, or attacking the service, VPNLogo may restrict connections, suspend or terminate an account as appropriate. Protective measures may be taken first when necessary, with details provided through an account notification or support ticket. Users may raise objections through a support ticket. Refund matters remain subject to the refund terms and applicable law.

When service rules change, this page will be updated with revised text and the month of the latest update. Changes that materially affect user rights will be announced on the site or through the user panel. Changes will not retroactively diminish statutory rights for orders already in effect. If you have questions about or do not accept the new terms, contact support through a ticket to discuss next steps.